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Claude
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Google AI- See your AI visibility
- Find what to fix
- Track your competitors
- Get a shareable report
Bike Shop
Last 7 daysAll tagsAll ModelsVisibility: 3/14 ↓Sentiment: 2/14 ↑Position: 5/14 ↑
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Overview · Your visibility is up 5.2% this month
VisibilitySentimentPosition
Jul 2025
Bike Shop+58%
Trek Store+74%
REI+60%
Giant Bikes+46%
Specialized+36%
DomainsURLs
#DomainTypeUsedAvg. Citations
1reddit.comUGC32%3.2
2bikeshop.comYou43%5.2
3wikipedia.orgReference31%1.4
4bikeradar.comEditorial45%2.4
Your competitors
Compare with AI results
#BrandVis.+/-
1TTrek Store78%↑0.3
2RREI66%↓0.1
3BBike Shop ★65%↑0.3
4GGiant Bikes52%↓0.2
5SSpecialized40%↑0.4
Domains by Type
Most cited, by category
UGC32%
Editorial28%
Reference21%
You12%
Other7%
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Prompt Tracking
AI platforms are the new search engines.
Track the prompts that define your relevance.
Every buyer question that an AI model answers is an opportunity. Know which ones you win, which you lose, and what to do next.
Add buyer prompts
Tell us what buyers search when they need what you offer. We track them across every AI platform.
See your visibility
Get a clear score showing how often AI recommends your business on each prompt.
Get specific fixes
Every gap becomes an evidence-backed opportunity with a recommended action and a Claude prompt.
AI Visibility
See exactly where AI recommends your business.
Every scan queries the AI platforms that buyers actually use. You see a Direct Score, a platform-by-platform breakdown, and exactly which prompts you win or lose.
- Direct Score: your single AI visibility number out of 100
- Visibility breakdown by ChatGPT, Claude, Perplexity, Gemini, and Google AI
- Historical trend tracking across every scan
- Win/loss analysis per buyer-intent prompt
Direct Score
82
/ 100
Prompts Won
10/12
83%
Citation Rate
64%
avg: 48%
Visibility trend
Last 10 scansPlatform breakdown
ChatGPT9/10
Claude7/10
Perplexity6/10
Gemini5/10
Google AI4/10
Built for Marketing Agencies
Every client's brand. One agency dashboard.
Add your clients' brands, track their AI visibility against competitors, and turn insights into actionable improvements and client-ready reports.
- Manage multiple brands from one account
- Track competitors and prompts for each brand
- Switch between brand dashboards
- Generate client-ready PDF reports
- Find actionable improvements for each brand
Apex Marketing Co.Agency Workspace
Your Brands
Northpeak Dental
AI Visibility
74
Prompts Won
9/12Competitors
4 trackedOpen Opps
5Last Scan
3 hrs agoInteractive demo · Sample data
For entrepreneurs
Start your own AI business.
Help local businesses get discovered in ChatGPT and AI search.
Learn how to find local businesses that are being overlooked by AI search, show them the opportunity, and sell a simple monthly AI visibility service. Get the offer, the scripts, and a plan to start signing monthly clients.
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How It Works
From sign-up to insight in minutes.
No long setup. No guesswork. Your first AI visibility scan runs automatically after a two-minute onboarding.
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01
Connect your business
Tell us your website and business details. We pull what we can automatically and you confirm or correct it. Takes about two minutes.
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02
We run your first AI scan
Customers.Direct fires real buyer-intent prompts at ChatGPT, Claude, Perplexity, Gemini, and Google AI. We record every mention, ranking, and citation.
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03
See your visibility vs. competitors
Your Direct Score shows exactly where AI recommends your business, what competitors appear instead, and which sources are shaping the answers.
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04
Fix what matters, track the change
Every opportunity comes with evidence and a ready-made Claude prompt. Follow the step-by-step fix yourself, then watch your score move.
From our customers
Businesses already winning in AI search.
Real results from business owners and agencies using Customers.Direct to track, understand, and improve their AI visibility.
“We had no idea ChatGPT was sending customers to our competitors. One scan showed us exactly why, and we fixed it within a week. New bookings are up noticeably.”
Sarah M.
Owner · Bloom Hair Studio
“Our Perplexity visibility was zero. Customers.Direct showed us the three sources AI kept citing instead of us. We got listed on two of them, new members started mentioning finding us through AI search.”
Marcus T.
Marketing Director · Peak Fitness
“I was skeptical that AI chatbots mattered for a dental practice. Turns out over a third of our new patient inquiries now mention searching AI first. This platform helped us show up in those answers.”
Dr. Jennifer K.
Practice Owner · Lakeside Dental
“The competitor comparison was eye-opening. A shop down the street had 3× our AI visibility. We used the opportunity recommendations and closed the gap in about 60 days.”
Chris R.
Owner · Precision Auto Care
“We manage 12 local businesses. Customers.Direct is the only tool that gives us a repeatable process to measure and improve AI search visibility for every client. Game-changer for agency reporting.”
Tanya L.
Agency Director · Northside Digital
“I asked ChatGPT 'who's the best roofer in Austin' and we weren't even in the answer. That was the wake-up call. After using this platform we started appearing, and saw a measurable lift in quote requests.”
James A.
CEO · Ridgeline Roofing
FAQ
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